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documentation for #441

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jonaswinkler
2021-01-26 19:53:56 +01:00
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docs/troubleshooting.rst
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@@ -94,3 +94,47 @@ Ensure that ``USERMAP_UID`` and ``USERMAP_GID`` are set to the user id and group
different from ``1000``. See :ref:`setup-docker_hub`.
Also ensure that you are able to read and write to the consumption directory on the host.
Web-UI stuck at "Loading..."
############################
This might have multiple reasons.
1. If you built the docker image yourself or deployed using the bare metal route,
make sure that there are files in ``<paperless-root>/static/frontend/<lang-code>/``.
If there are no files, make sure that you executed ``collectstatic`` successfully, either
manually or as part of the docker image build.
If the front end is still missing, make sure that the front end is compiled (files present in
``src/documents/static/frontend``). If it is not, you need to compile the front end yourself
or download the release archive instead of cloning the repository.
2. Check the output of the web server. You might see errors like this:
.. code::
[2021-01-25 10:08:04 +0000] [40] [ERROR] Socket error processing request.
Traceback (most recent call last):
File "/usr/local/lib/python3.7/site-packages/gunicorn/workers/sync.py", line 134, in handle
self.handle_request(listener, req, client, addr)
File "/usr/local/lib/python3.7/site-packages/gunicorn/workers/sync.py", line 190, in handle_request
util.reraise(*sys.exc_info())
File "/usr/local/lib/python3.7/site-packages/gunicorn/util.py", line 625, in reraise
raise value
File "/usr/local/lib/python3.7/site-packages/gunicorn/workers/sync.py", line 178, in handle_request
resp.write_file(respiter)
File "/usr/local/lib/python3.7/site-packages/gunicorn/http/wsgi.py", line 396, in write_file
if not self.sendfile(respiter):
File "/usr/local/lib/python3.7/site-packages/gunicorn/http/wsgi.py", line 386, in sendfile
sent += os.sendfile(sockno, fileno, offset + sent, count)
OSError: [Errno 22] Invalid argument
To fix this issue, add
.. code::
SENDFILE=0
to your `docker-compose.env` file.