.. _troubleshooting: Troubleshooting =============== .. _troubleshooting-languagemissing: Consumer warns ``OCR for XX failed`` ------------------------------------ If you find the OCR accuracy to be too low, and/or the document consumer warns that ``OCR for XX failed, but we're going to stick with what we've got since FORGIVING_OCR is enabled``, then you might need to install the `Tesseract language files `_ marching your documents languages. As an example, if you are running Paperless from the Vagrant setup provided (or from any Ubuntu or Debian box), and your documents are written in Spanish you may need to run:: apt-get install -y tesseract-ocr-spa .. _troubleshooting-convertpixelcache: Consumer dies with ``convert: unable to extent pixel cache`` ------------------------------------------------------------ During the consumption process, Paperless invokes ImageMagick's ``convert`` program to translate the source document into something that the OCR engine can understand and this can burn a Very Large amount of memory if the original document is rather long. Similarly, if your system doesn't have a lot of memory to begin with (ie. a Rasberry Pi), then this can happen for even medium-sized documents. The solution is to tell ImageMagick *not* to Use All The RAM, as is its default, and instead tell it to used a fixed amount. ``convert`` will then break up the job into hundreds of individual files and use them to slowly compile the finished image. Simply set ``PAPERLESS_CONVERT_MEMORY_LIMIT`` in ``/etc/paperless.conf`` to something like ``32000000`` and you'll limit ``convert`` to 32MB. Fiddle with this value as you like. **HOWEVER**: Simply setting this value may not be enough on system where ``/tmp`` is mounted as tmpfs, as this is where ``convert`` will write its temporary files. In these cases (most Systemd machines), you need to tell ImageMagick to use a different space for its scratch work. You do this by setting ``PAPERLESS_CONVERT_TMPDIR`` in ``/etc/paperless.conf`` to somewhere that's actually on a physical disk (and writable by the user running Paperless), like ``/var/tmp/paperless`` or ``/home/my_user/tmp`` in a pinch.