mirror of
https://github.com/paperless-ngx/paperless-ngx.git
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125 lines
5.0 KiB
YAML
125 lines
5.0 KiB
YAML
name: Bug report
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description: Something is not working
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title: "[BUG] Concise description of the issue"
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labels: ["bug", "unconfirmed"]
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body:
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- type: markdown
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attributes:
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value: |
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### ⚠️ Please remember: issues are for *bugs* only! ⚠️
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That is, something you believe affects every single user of Paperless-ngx (and the demo, for example), not just you. If you are not sure, start with one of the other options below.
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Also, note that **Paperless-ngx does not perform OCR or archive file creation itself**, those are handled by other tools. Problems with OCR or archive versions of specific files should likely be raised 'upstream', see https://github.com/ocrmypdf/OCRmyPDF/issues or https://github.com/tesseract-ocr/tesseract/issues
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- type: markdown
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attributes:
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value: |
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#### Have a question? 👉 [Start a new discussion](https://github.com/paperless-ngx/paperless-ngx/discussions/new) or [ask in chat](https://matrix.to/#/#paperlessngx:matrix.org).
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#### Before opening an issue, please double check:
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- [The troubleshooting documentation](https://docs.paperless-ngx.com/troubleshooting/).
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- [The installation instructions](https://docs.paperless-ngx.com/setup/#installation).
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- [Existing issues and discussions](https://github.com/paperless-ngx/paperless-ngx/search?q=&type=issues).
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- Disable any custom container initialization scripts, if using
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If you encounter issues while installing or configuring Paperless-ngx, please post in the ["Support" section of the discussions](https://github.com/paperless-ngx/paperless-ngx/discussions/new?category=support).
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- type: textarea
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id: description
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attributes:
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label: Description
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description: A clear and concise description of what the bug is. If applicable, add screenshots to help explain your problem.
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placeholder: |
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Currently Paperless does not work when...
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[Screenshot if applicable]
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validations:
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required: true
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- type: textarea
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id: reproduction
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attributes:
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label: Steps to reproduce
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description: Steps to reproduce the behavior.
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placeholder: |
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1. Go to '...'
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2. Click on '....'
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3. See error
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validations:
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required: true
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- type: textarea
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id: logs
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attributes:
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label: Webserver logs
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description: Logs from the web server related to your issue.
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render: bash
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validations:
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required: true
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- type: textarea
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id: logs_browser
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attributes:
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label: Browser logs
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description: Logs from the web browser related to your issue, if needed
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render: bash
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- type: textarea
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id: logs_services
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attributes:
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label: Services logs
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description: Logs from other services (or containers) related to your issue, if needed. For example, the database or redis logs.
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render: bash
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- type: input
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id: version
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attributes:
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label: Paperless-ngx version
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placeholder: e.g. 1.6.0
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validations:
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required: true
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- type: input
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id: host-os
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attributes:
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label: Host OS
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description: Host OS of the machine running paperless-ngx. Please add the architecture (uname -m) if applicable.
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placeholder: e.g. Archlinux / Ubuntu 20.04 / Raspberry Pi `arm64`
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validations:
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required: true
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- type: dropdown
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id: install-method
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attributes:
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label: Installation method
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options:
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- Docker - official image
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- Docker - linuxserver.io image
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- Bare metal
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- Other (please describe above)
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description: Note there are significant differences from the official image and linuxserver.io, please check if your issue is specific to the third-party image.
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validations:
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required: true
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- type: textarea
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id: system-status
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attributes:
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label: System status
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description: If available, copy & paste the system status output from Settings > System Status > Copy
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render: json
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- type: input
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id: browser
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attributes:
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label: Browser
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description: Which browser you are using, if relevant.
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placeholder: e.g. Chrome, Safari
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- type: textarea
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id: config-changes
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attributes:
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label: Configuration changes
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description: Any configuration changes you made in `docker-compose.yml`, `docker-compose.env` or `paperless.conf`.
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- type: checkboxes
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id: required-checks
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attributes:
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label: Please confirm the following
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options:
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- label: I believe this issue is a bug that affects all users of Paperless-ngx, not something specific to my installation.
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required: true
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- label: This issue is not about the OCR or archive creation of a specific file(s). Otherwise, please see above regarding OCR tools.
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required: true
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- label: I have already searched for relevant existing issues and discussions before opening this report.
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required: true
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- label: I have updated the title field above with a concise description.
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required: true
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