mirror of
https://github.com/paperless-ngx/paperless-ngx.git
synced 2025-10-30 03:56:23 -05:00
119 lines
4.7 KiB
YAML
119 lines
4.7 KiB
YAML
name: Bug report
|
|
description: Something is not working
|
|
title: "[BUG] Concise description of the issue"
|
|
labels: ["bug", "unconfirmed"]
|
|
body:
|
|
- type: markdown
|
|
attributes:
|
|
value: |
|
|
### ⚠️ Please remember: issues are for *bugs*
|
|
That is, something you believe affects every single user of Paperless-ngx, not just you. If you're not sure, start with one of the other options below.
|
|
|
|
Also, note that **Paperless-ngx does not perform OCR or archive file creation itself**, those are handled by other tools. Problems with OCR or archive versions of specific files should likely be raised 'upstream', see https://github.com/ocrmypdf/OCRmyPDF/issues or https://github.com/tesseract-ocr/tesseract/issues
|
|
- type: markdown
|
|
attributes:
|
|
value: |
|
|
#### Have a question? 👉 [Start a new discussion](https://github.com/paperless-ngx/paperless-ngx/discussions/new) or [ask in chat](https://matrix.to/#/#paperlessngx:matrix.org).
|
|
|
|
#### Before opening an issue, please double check:
|
|
|
|
- [The troubleshooting documentation](https://docs.paperless-ngx.com/troubleshooting/).
|
|
- [The installation instructions](https://docs.paperless-ngx.com/setup/#installation).
|
|
- [Existing issues and discussions](https://github.com/paperless-ngx/paperless-ngx/search?q=&type=issues).
|
|
- Disable any custom container initialization scripts, if using
|
|
|
|
If you encounter issues while installing or configuring Paperless-ngx, please post in the ["Support" section of the discussions](https://github.com/paperless-ngx/paperless-ngx/discussions/new?category=support).
|
|
- type: textarea
|
|
id: description
|
|
attributes:
|
|
label: Description
|
|
description: A clear and concise description of what the bug is. If applicable, add screenshots to help explain your problem.
|
|
placeholder: |
|
|
Currently Paperless does not work when...
|
|
|
|
[Screenshot if applicable]
|
|
validations:
|
|
required: true
|
|
- type: textarea
|
|
id: reproduction
|
|
attributes:
|
|
label: Steps to reproduce
|
|
description: Steps to reproduce the behavior.
|
|
placeholder: |
|
|
1. Go to '...'
|
|
2. Click on '....'
|
|
3. See error
|
|
validations:
|
|
required: true
|
|
- type: textarea
|
|
id: logs
|
|
attributes:
|
|
label: Webserver logs
|
|
description: Logs from the web server related to your issue.
|
|
render: bash
|
|
validations:
|
|
required: true
|
|
- type: textarea
|
|
id: logs_browser
|
|
attributes:
|
|
label: Browser logs
|
|
description: Logs from the web browser related to your issue, if needed
|
|
render: bash
|
|
- type: input
|
|
id: version
|
|
attributes:
|
|
label: Paperless-ngx version
|
|
placeholder: e.g. 1.6.0
|
|
validations:
|
|
required: true
|
|
- type: input
|
|
id: host-os
|
|
attributes:
|
|
label: Host OS
|
|
description: Host OS of the machine running paperless-ngx. Please add the architecture (uname -m) if applicable.
|
|
placeholder: e.g. Archlinux / Ubuntu 20.04 / Raspberry Pi `arm64`
|
|
validations:
|
|
required: true
|
|
- type: dropdown
|
|
id: install-method
|
|
attributes:
|
|
label: Installation method
|
|
options:
|
|
- Docker - official image
|
|
- Docker - linuxserver.io image
|
|
- Bare metal
|
|
- Other (please describe above)
|
|
description: Note there are significant differences from the official image and linuxserver.io, please check if your issue is specific to the third-party image.
|
|
validations:
|
|
required: true
|
|
- type: textarea
|
|
id: system-status
|
|
attributes:
|
|
label: System status
|
|
description: If available, copy & paste the system status output from Settings > System Status > Copy
|
|
render: json
|
|
- type: input
|
|
id: browser
|
|
attributes:
|
|
label: Browser
|
|
description: Which browser you are using, if relevant.
|
|
placeholder: e.g. Chrome, Safari
|
|
- type: textarea
|
|
id: config-changes
|
|
attributes:
|
|
label: Configuration changes
|
|
description: Any configuration changes you made in `docker-compose.yml`, `docker-compose.env` or `paperless.conf`.
|
|
- type: checkboxes
|
|
id: required-checks
|
|
attributes:
|
|
label: Please confirm the following
|
|
options:
|
|
- label: I believe this issue is a bug that affects all users of Paperless-ngx, not something specific to my installation.
|
|
required: true
|
|
- label: This issue is not about the OCR or archive creation of a specific file(s). Otherwise, please see above regarding OCR tools.
|
|
required: true
|
|
- label: I have already searched for relevant existing issues and discussions before opening this report.
|
|
required: true
|
|
- label: I have updated the title field above with a concise description.
|
|
required: true
|