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Add Ghostscript error to troubleshooting docs

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shamoon 2023-08-28 19:29:36 -07:00
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commit 146c25e88a
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docs/troubleshooting.md
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@ -345,3 +345,11 @@ STATEMENT: INSERT INTO "documents_tag" ("owner_id", "name", "match", "matching_
This can happen during heavy consumption when using polling. Paperless will handle it correctly and the file
will still be consumed
## Consumption fails with "Ghostscript PDF/A rendering failed"
Newer versions of OCRmyPDF will fail if it encounters errors during processing.
This is intentional as the output archive file may differ in unexpected or undesired
ways from the original. As the logs indicate, if you encounter this error you can set
`PAPERLESS_OCR_USER_ARGS: '{"continue_on_soft_render_error": true}'` to try to 'force'
processing documents with this issue.