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Chore: create support discussion template
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.github/DISCUSSION_TEMPLATE/support.yml
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57
.github/DISCUSSION_TEMPLATE/support.yml
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name: Support request
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description: Questions or help needed with installing, configuring, or using Paperless-ngx
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title: "[SUPPORT] Concise summary of your question or issue"
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body:
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- type: textarea
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id: description
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attributes:
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label: What's your question or issue?
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description: Provide a clear and concise description of what you're trying to do, and what's going wrong.
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placeholder: |
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I'm trying to...
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[Include screenshots if helpful]
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validations:
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required: true
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- type: textarea
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id: steps
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attributes:
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label: What have you tried?
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description: Describe any steps you've already taken to troubleshoot or solve the issue.
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placeholder: |
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- I checked the logs and saw...
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- I followed the install guide and tried...
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- type: input
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id: version
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attributes:
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label: Paperless-ngx version
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placeholder: e.g. 1.14.0
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validations:
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required: true
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- type: input
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id: host-os
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attributes:
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label: Host OS
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description: Include architecture if relevant.
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placeholder: e.g. Ubuntu 22.04 / Raspberry Pi arm64
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- type: dropdown
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id: install-method
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attributes:
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label: Installation method
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options:
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- Docker - official image
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- Docker - linuxserver.io image
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- Bare metal
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- Other (please describe above)
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- type: textarea
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id: system-status
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attributes:
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label: System status
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description: If available, copy & paste the system status output from Settings > System Status > Copy
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render: json
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- type: textarea
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id: logs
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attributes:
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label: Relevant logs or output
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description: If you have logs, errors that might help, paste it here.
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render: bash
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