Chore: create support discussion template

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shamoon 2025-06-22 08:02:26 -07:00 committed by GitHub
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.github/DISCUSSION_TEMPLATE/support.yml vendored Normal file
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name: Support request
description: Questions or help needed with installing, configuring, or using Paperless-ngx
title: "[SUPPORT] Concise summary of your question or issue"
body:
- type: textarea
id: description
attributes:
label: What's your question or issue?
description: Provide a clear and concise description of what you're trying to do, and what's going wrong.
placeholder: |
I'm trying to...
[Include screenshots if helpful]
validations:
required: true
- type: textarea
id: steps
attributes:
label: What have you tried?
description: Describe any steps you've already taken to troubleshoot or solve the issue.
placeholder: |
- I checked the logs and saw...
- I followed the install guide and tried...
- type: input
id: version
attributes:
label: Paperless-ngx version
placeholder: e.g. 1.14.0
validations:
required: true
- type: input
id: host-os
attributes:
label: Host OS
description: Include architecture if relevant.
placeholder: e.g. Ubuntu 22.04 / Raspberry Pi arm64
- type: dropdown
id: install-method
attributes:
label: Installation method
options:
- Docker - official image
- Docker - linuxserver.io image
- Bare metal
- Other (please describe above)
- type: textarea
id: system-status
attributes:
label: System status
description: If available, copy & paste the system status output from Settings > System Status > Copy
render: json
- type: textarea
id: logs
attributes:
label: Relevant logs or output
description: If you have logs, errors that might help, paste it here.
render: bash